At RLN TECH, we respect your privacy and are committed to protecting your personal data in accordance with the Digital Personal Data Protection (DPDP) Act and applicable Indian data laws.

1. Information We Collect

We collect information directly from you when you fill out contact forms, request software demos, enroll in IT training courses, or contact us:

1. Personal Contact Details: Name, email address, phone number, and physical address.
2. Business Information: Business name, GST details (for billing software/ERP setups), and specific service requirements.
3. Educational/Course Data: Academic background, course selections, and resume details (for IT training and placement assistance).
4. Technical Data: IP address, browser type, device information, and pages visited on our site.

2. How We Use Your Information

1. To deliver, configure, and maintain our custom software, ERP, and web/mobile solutions.
2. To administer student enrollments, issue certificates, and deliver practical IT training sessions.
3. To send invoice details, payment receipts, and technical support updates.
4. To respond to queries, request for demos, and customer support tickets.
5. To comply with statutory tax, legal, and regulatory requirements in India.

3. Data Protection & Security Safeguards

We implement reasonable technical, organizational, and administrative security practices to protect your data against unauthorized access, loss, alteration, or misuse.

4. Sharing & Disclosure

We do not sell or rent your personal data to third parties. We may share data with:

1. Service Providers: Trusted cloud hosting, payment gateways, and communication tools acting on our behalf under strict confidentiality agreements.
2. Legal Obligations: Government authorities or law enforcement agencies if required under applicable laws.

5. Your Data Rights

Under the DPDP Act, you have the right to:

1. Request access to or a summary of your personal data held by us.
2. Request correction, updating, or erasure of your personal data.
3. Withdraw your consent to data processing at any time.

6. Governing Law & Jurisdiction

      These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Chengalpattu, Tamil Nadu.